Warranty, Return and Exchange Policy

Last Updated: 2/13/2026

1. Lifetime Warranty

We offer a Lifetime Warranty on all our screen replacements and specific parts. This warranty covers manufacturer defects and workmanship errors. It does not cover physical damage, liquid damage, or user error.

2. Returns & Exchanges

If you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund or exchange, provided the item is in its original condition and packaging.

  • Unopened Items: Full refund within 30 days.
  • Defective Items: Exchange or refund within warranty period.
  • Used/Damaged Items: May be subject to a restocking fee or rejection if damage is due to user error.

3. How to Process a Return

To initiate a return, please contact our support team at support@maxphonerepair.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Accepted Payment

Klarna.

100% Satisfaction Guaranteed

Max Fix IT offers

"10-day No Questions Asked Return or Exchange"

and "6-month Product Warranty" to selected product purchased.